tennis express reviews

I’ve suffered from tennis elbow for three years now. Specialties: Tennis Express provides our customers worldwide with quality tennis products and outstanding customer service. I would give them 0 stars if I could. This truly matters to you as a consumer, because you make important buying decisions based on the reviews you read online. They don’t answer phones, txt messages. They have been going downhill. I also can't get any updates on my order. Still trying to contact them by phone and email with no response. Horrible customer service takes forever to get through. no reply. It’s in our nature to share our bad experiences with anyone that cares to listen, and the Internet seems to care. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. Sometimes it’s hard to express just why you love tennis, but thankfully, these tennis quotes can help. Here are two things to remember when looking at merchant reviews online: As consumers, how often do we go out of our way to leave a positive review after a good experience? As a tennis fanatic, it's so great to have all of my tennis gear options in one place. 1 Tennis Express reviews. I HAVE NEVER BEEN DISAPPOINTED BY MY PURCHASES FROM TENNIS EXPRESS.”. 79 reviews from Postal Express employees about Postal Express culture, salaries, benefits, work-life balance, management, job security, and more. There is no way to communicate with this company. It’s much better to provide them with the proper tools and options that they need to properly resolve their issues when one happens to arise. But, how often do we go out of our way to leave a bad review after a bad experience? Glassdoor has 58 Tennis Express reviews submitted anonymously by Tennis Express employees. They advertise a product and when you place the order and pay for the product they send an email informing they are out of stock and your order will be fulfilled in a few weeks. In addition, ALL reviews are publicly posted for new potential customers to read. Our team of specialists are here to help you get the most out of your game. I’ve tried the Head MicroGel MP and OS, pro kennex Q+5, Donnay Allwood and Prince Phantom 100x. Sleazy practice in my opinion. 109. They sent my package to the wrong address and told me contact UPS, yet of course UPS pushed me back to contact the sender which is Tennis express. Shopper Approved actively collects reviews from. Fourteen-Time Grand Slam Champion Novak Djokovic, and Three-Time Grand Slam Champ Andy Murray have kept HEAD Tennis Racquets in the top ten for almost 15 years. Service 10. NEW Head IG Speed 26 Junior Prestrung Tennis Racquet $59.95. I finally had my first home. Welcome to Tennis Express, where we know tennis. See reviews, photos, directions, phone numbers and more for the best Tennis Courts in North Bend, WA. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. They are a full-service tennis specialty store that is located in Houston Texas. Read Review--No. This is the Tennis Express company profile. Read Review--No. ... Tennis Round is an online tennis portal for connecting tennis players for social and competitive player-to-player tennis matches. The most enjoyable part … Read Review. Browse our selection of 5 hotels with prices from $124. Sam currently works at Tennis Express on the Content Marketing team. Always sending the wrong size and difficult getting credit. I don't know if anybody actually works there, I have called about 20 times over the past two weeks and I cannot get anyone to answer the phone. The hardest part of the job would be dealing with upset customers. Tennis Express has been in operation for 20 years and has been recognized as one of the national success stories from multiple organizations. It's the first time I tried based on reviews and obviously the last.. Both very helpful knowledgeable patient with my daughter and me. Tennis Shop in Redmond on Verified Buyer. I stuck with the MicroGel OS the longest customized with lead tape. I’ve tried calling an no one answers. I would have never ordered from this company if I knew how crappy the stringing on their racquets is and that there is zero customer service. Love my new shoes. It's a shame I've been ordering the shoes for a month and they still haven't arrived and they don't even bother to warn! © 2020 Ordered four demo racquets that arrived within a few days. Will never order from them again!!! The Nike’s ran small and had to return. However, when Active reviews are collected, the average star-rating tends to be much higher and a lot more accurate, because all customers are equally invited to share their experience. An order I placed did not arrive. Still haven't received my order. Compare. Places an order on July 4th, was supposed to be shipped on July 12th. are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. I don't believed tennis express said they can't do anything once package has sent, that's horrible! Contact Tennis Express customer service. Our Tennis Express family loves and plays the game. Tennis Express reviews ( Trouble placing a basic order for shoes. About The Review. Read Review. These two guys made my return and new purchase very smooth I can not express enough. Description. and they wont answer phone or email. He is an active USTA League and Tournament player at the 5.0+ level. Shopper Approved is one of the few rating companies in the world that only collects Active reviews. Poorly run business. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. Tennis Express Houston - 10770 Westheimer Rd, Houston, TX 77042 - Rated 3.9 based on 34 Reviews "Tennis Express is totally awesome! We're located in Houston, Texas. This is typically the case when Passive reviews are collected. And when I asked for my order to be cancelled they refused and said to wait for the UPS response. The online chat has been telling me that an agent will be "available in 1 minute and 25 seconds" for the past 15 minutes. Tennis Express is a company that sells tennis related products such as racquets, shoes, apparel, accessories, ball machines, memorabilia, books and videos. They don’t respect your privacy. 28 Tennis Express reviews in Houston, TX. © 2020 Trustpilot, Inc. All rights reserved. Thanks! No one seems to work in customer service. Great service and delivery. Read and compare over 426 reviews, book your dream hotel & … I emailed the company and no reply. They have welcome thousands of customers and have sold numerous items of top quality to them already. Ratings & reviews (16)Write a review. Terrible. I dealt with two professionals, Burt and Max, on my last transaction. So if I order one or two pairs shipping is free, but if I want to buy more than a pair from you it is going to be $35 more? See reviews, photos, directions, phone numbers and more for Tennis Express locations in Redmond, WA. Send demo racquets back with a response that they were received. We have grown from a small local store to the 2nd largest retailer in America with a brick and mortar location as … No update, no info, No email, no apology. No. An individual posting a Passive review also doesn’t have to publicly display who they are, so it’s much easier for an angry customer to leave negative reviews about a business with little consequence to their image, but potentially fatal consequences to the business they’re reviewing. They have failed on all three. Not often. The website also posts video content such as racquet reviews and gear updates. 52 reviews for Tennis Warehouse, rated 1.00 stars. Great product and great service. I can't express how helpful Melanie was in guiding me through this process and what it means to me. I like express checkout without having to create an account or log in, Need to return a couple things but looks easy. I called over 30 times only to get a recording to call back in 15 minute. OK. Meanwhile they have my credit card payment for 2 1/2 months. Terrible experience, called hours to their customer service hotline, recorder kept asking me to called back in 15min, chat with them through online, ended up was wasting an hour more. Jack shoe dep and Manuel “Manny” return dep AWESOME experience, Kept credit card payment without sending racket…, no refund, no one reply back text for 2 days. A typical day at work will include customer service and team building. They harass you. We were previously named Retailer of the Year by the Tennis Industry in RSI Magazine (pro/specialty category) and by Babolat. Very disappointing..I also sent the message through their website asking for a phone call, that was three days ago no call. 478 reviews for Tennis Express, rated 4.36 stars. New Balance Are great !!! They sent me shoes with scuffs and cushioning that was gone. For over 20 years, we've welcomed customers from all over the world to our retail store, our state of the art website, and to turn the pages of our seasonal catalogs. He previously played at Southwestern University, taught tennis for 10+ years and earned his Master Racquet Technician Certification in 2011. For over 20 years, we've welcomed customers from all over the world to our retail store, our state of the art website, and to turn the pages of our seasonal catalogs. Called on 10/3 to see how soon my racket would arrive. Read Review--No. With gear for players of all skill levels, we have the latest in racquets, shoes, apparel, and more. Right now is a very stressful time COVID-19. The various HEAD racquet families include the Speed, Radical, Instinct, Prestige, and Extreme silos. Consumers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Racquet Name . Read real customer ratings and reviews or write your own. Not only do Active reviews verify that the reviewer has actually made a purchase from the company, but they invite ALL paying customers to share their feedback and experiences, whether good or bad. 116. The large 115 square inch head provides a gigantic sweet spot and makes even off center hits more comfortable. I love Tennis Express! BZ100. Tennis Express Reviews. Tennis Express is a great company to work for. Request More Information About Shopper Approved, Welcome to Tennis Express, where we know tennis. I don't trust these fellows beware doing business with them.. Maybe by 11/15. my order was $132, can anyone tell me what to do? Tennis express then sends me a note and says they are going to charge and extra $35 for shipping because the order is a large order. As a online shopper, it’s very important that you know the difference. I returned my racket on Aug 22, they confirmed that the received the package, then no answer. With Expedia, enjoy free cancellation on most San Juan Islands Hotels with Tennis Courts! I have been a customer of Tennis Express for a few years and have always had outstanding customer service. Tried to contact to extend demo by phone and email and no responses. You can call Tennis Express at (713) 435-4800 phone number, write an email, fill out a contact form on their website, or write a letter to Tennis Express, 10770 Westheimer Rd, Houston, Texas, 77042, United States. I asked for a replacement order. Today, Aug 28, still do not receive my refund, text customer service in the past 2 days. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. … The problem is that because Passive reviews aren’t collected from everyone equally, then the reviews being displayed don’t provide an accurate view of the company. Jack in the shoe dep. We bring you the best products… Nothing. If you want to learn more about our cookie policy click here. Directions to Express Check Advance Wiggins MS Watch Video Review . I … Extremely poor service. Our team of specialists is here to help you get the most out of your game. very good. This company is becoming the worst online company ever. And they don’t even give you an option to unsubscribe. Will give my business to Tennis Warehouse. You were so helpful! They still send it. Keep up the good work. I've given them three chances on different orders over the past six months. Won't waste my time with them ever again. Runs a little short, and narrow in the toe box. My emails to them are returned undeliverable to their customer service team over 12 times. - If the company has a small number of ratings that are mostly negative, then they are likely Passive reviews and provide the least accurate picture of the company. These are most likely Active reviews and provide the most accurate picture of the company. A free inside look at company reviews and salaries posted anonymously by employees. 8. I’ve tried a bunch of different ‘arm friendly’ frames. Shop at Tennis Express, the best online tennis store with a wide selection of tennis equipment & gear and 2-Day Free Shipping on orders over $50. All content is posted anonymously by employees working at Tennis Express. As an online shopper, you probably weren’t aware that there are two different kinds of merchant reviews collected online that are affecting your buying decisions - they are called ‘Passive’ reviews and ‘Active’ reviews. Its August 14th now and neither they answer to calls nor have a clue on status on order. They take your order and your money, then they either tell you it is out of stock or simply don't ship at all. There is a lot more to the process than I am detailing here, from finding an appropriate lender, to getting all the financial documents, to inspections, etc. Plus they always have great sales that helps to make often-expensive tennis gear a little more affordable. It has been "stuck" at a UPS facility 15 minutes from me for the past week and I cannot reach anyone Tennis Express via email, phone or online chat. Could not demo because of bad air from fires on west coast. Super light. My daughter told me what to purchase for my grandson and I found it right away. Find 1 listings related to Tennis Express in Redmond on To learn more about Shopper Approved, Click Here, This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2020. on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. Passive reviews are a great way to vent our anger about a company to the world. Received shoes sooner than expected and you make returns super easy !!! ... we'll assume that you are happy to receive all the cookies on the Tennis Express website. Chat get cut off everytime.My only resort now is to dispute the charges with my CC company. Definitely worth the trip if you live locally or if you're visiting for a tournament. but how Alessio Boca Raton Miami work. Our team of specialists are here to help you get the most out of your game. UPS tracking shows the order was not delivered. Specs. All Leading Brands Covered! Thank you for such a awesome experience Jack and Manuel “Manni”Will return soon to Tennis express. Both gentlemen represent your company well. Welcome to Tennis Express, where we know tennis. Manuel “ Manny“ in the return dep. Comes With Cover . September 20, 2019 by HELEN O. “I LOVE SHOPPING AT TENNIS EXPRESS, BECAUSE I LOVE THE QUALITY AND LENGTH OF THEIR TENNIS OUTFITS, BEING A TALL PERSON. From a moral standpoint, it’s the only option, because when it comes down to it, Passive reviews just don’t give the full picture of a company’s true reputation and the experience they provide to the majority of their customers. Share your voice on When i returned they only gave ma a partial refund. Seems to be run by a bunch of unprofessional kids who have no idea how to operate a business. So horribly frustrating. See reviews, photos, directions, phone numbers and more for the best Tennis Equipment & Supplies in Redmond, WA. 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